2020 Annual Report

In crisis, Vitas’ management teams did not lose sight of strategy and in fact have made extraordinary investments in people, tools, and training that will mark 2020 as the year of transformation. That success in weathering severe shock is no special recipe but an ability over the years to become seasoned crisis managers and to take the long view. The future is in technological innovation rooted in a deep understanding of the customer, those entrepreneurs, and small businesses who deserve financing to meet their true potential. In the midst of massive global change, transformational change becomes easier when you have solidarity in purpose. At Vitas, we are financing a better world.

COVID-19 Impact Survey Report

This report summarizes the results of a COVID-19  client survey among Vitas network institutions. Surveys were conducted in May 2020 with clients in Egypt, Iraq, Jordan, Lebanon, Palestine and Romania, where Vitas served a combined 90,298 active clients and an outstanding portfolio of $231 million as of March 30, 2020.

2019 Annual Report

Vitas’ business model and reason for being was born in times of crisis.  Working in some of the most difficult and volatile markets in the world, Vitas management teams have quickly adapted their crisis management and business continuity plans - in times of war and economic crises - for the current pandemic. This means we can pivot to remote work, update phone trees, contact customers, and tap the three- to six-months liquidity on hand to pay salaries.  The safety of our people and outreach to our customers takes precedent.  We are proud that our insurance partners have stepped up to ensure we cover COVID-19 testing wherever local governments fail to do so. Where insurance coverage is not available, we are covering those expenses ourselves. It is the right thing to do.

2019 Social Impact Report

This report summarizes the results of the fourth bi-annual survey of network institutions, covering the period of FY2019. Surveys were conducted across five institutions in the Global Communities and Vitas network in Iraq, Jordan, Lebanon, Palestine and Romania, with a combined outstanding portfolio of $262,101,101 and 100,717 active clients as of September 30, 2019.

2018 Annual Report

In 2018, Vitas Group advanced three key strategic initiatives that will continue to define our work in the years to come. We are focused on being - Inclusive, Responsive and Connected – for the benefit of our customers, our managers, and our strategic partners.